Step 03, Grow
An AI receptionist that answers, qualifies and books around the clock
It answers your website chat and your phone, asks the questions you would ask, and puts the right people on your calendar. The rest it passes to you.
You cannot answer the phone from inside a job
Enquiries do not arrive at convenient times, and voicemail has never booked anybody an appointment.
Calls come while you are working
You are under a sink or on a roof. The phone rings, you cannot take it, and they ring the next name on the list.
Evenings and weekends go unanswered
A lot of people look for a tradesperson at nine at night. Nobody is there to answer.
You answer the same questions daily
Do you cover my area, what does it cost roughly, how soon can you come. The same three, over and over.
What we set up
An AI employee is a HighLevel feature we configure for your business. It handles the first conversation, on chat or on the phone, using a knowledge base we build from how you actually answer people.
It is not pretending to be human and it does not try to close a sale. It answers, it asks, it books, and it hands anything unusual to you.
- Conversation AI answering your website chat
- Voice AI answering the phone when you cannot
- A knowledge base built from your real answers
- Qualifying questions you choose
- Booking straight into your calendar
- A handover to you for anything it should not handle
- A full record of every conversation in your contact list
How it works
We learn how you answer people
We go through the questions you get constantly and how you actually reply. That becomes the knowledge base.
We set the boundaries
What it may answer, what it must ask, what it should never attempt, and when it hands straight over to you.
We test it before it meets anyone
We run real conversations through it and tune the wording until it sounds like your business.
What you get
A first responder that works at two in the morning.
- An AI employee configured for your business
- Website chat answered immediately
- Phone answering when you cannot pick up
- A knowledge base written from your own answers
- Appointments booked directly into your calendar
- Clear rules for handing a conversation to a person
- Every conversation saved against the contact
What it costs
AI employees are part of the Launch, Build, Grow + Care package. AI usage is then billed separately at cost, by conversation and by minute.
From $6,500 setup and $700 a month
HighLevel bills its own subscription separately. Phone, email and AI usage are billed separately at cost.After launch, you are not on your own
Every build can roll straight into a Care Plan, so the account keeps getting better instead of slowly going stale.
Each month our team handles fixes, updates, the new automations you think of later, training for you or your staff, and a review of the account to catch problems before you feel them.
Common questions
Will people know they are talking to AI?
We do not set it up to pretend otherwise. Being straightforward about it causes far fewer problems than being caught out.
What happens if it cannot answer something?
It hands over to you. We set those rules deliberately, so anything unusual, sensitive or expensive reaches a person.
Can it book appointments on its own?
Yes. It books into your calendar using the availability you set, so it can only book times you are genuinely free.
What does AI usage cost?
AI usage is billed separately at cost, based on conversations and call minutes. We do not mark it up.
Can I turn it off?
Yes, whenever you like. Plenty of owners run it only outside business hours to begin with.
Stop letting the phone ring out
Book a call and we will talk through what an AI employee would need to know about your business.
Prefer to talk to a person now? Call 602.456.7632 or email [email protected].